Refund policy

14-day refund

If you're not happy, ask within 14 days of your first payment for a plan and you'll get a full refund. No questions asked.

After that

• Cancel any time from the billing page. You keep your plan until the end of the month you paid for, and you won't be charged again.
• Monthly renewals aren't refunded for part-used months, except where we've charged you by mistake, or the service didn't work and we couldn't fix it.
• Moving to a cheaper plan credits the unused part of your current month to your next bills.

How to ask

Contact Help and support in the app's account menu with the email on your account, or reply to your receipt from Paddle, our reseller, who processes refunds. Refunds go back to the card or account you paid with, usually within 5 to 10 working days.

Your legal rights

This policy adds to, and doesn't take away, any rights you have under consumer protection law.